HOW TO ORDER

YOUR ORDER WILL BE PROCESSED AS FOLLOWS

Immediately after receipt of your order, We will send our confirmation invoice
After the receipt of your order we will e-mail you our confirmation invoice which includes the appropriate shipping charge and the delivery date within two business days.
(This confirmation invoice is different from a copy which will be sent automatically by our shopping cargo system.)
Please re-confirm your order
After receipt of our confirmation invoice please let us know whether you will accept our final offer or not. You will be given the option to cancel your order. We will wait for our delivery process until we receive your final confirmation.
Method of Payment

(1)Credit Card
When you place an order with us your order form comes direct to us but credit card information goes direct to credit company(ZEUS). And our company cannot know your credit CARD NUMBER forever (Only Credit company knows your credit CARD NUMBER) This is the best way to protect your security.
Please do not use FREE-EMAIL address when you apply for credit card verification as the computer of Credit Card company will automatically reject your application.

Click to Application for Credit Card
After we received the approvals both from you and from credit company we will ship out your order immediately.


(2)Paypal
If you have PayPal account, please send the order amount to : our account email address , japan@shop-japan.co.jp .
Payment in Japaese yen will be preferable for us. Thank you very much for your understanding.
In details, please refer to the Paypal site.Click to Paypal site
As soon as we received the notice from Paypal we will ship out your order immediately.

(3) IPMO - International Postal Money Order-
(Advance Payment only)

You can get "International Postal Money Order" at most post offices.
It will say "International Postal Money Order" on it. Don't get the regular money order for domestic , because those cannot be cashed in Japan.
Please fill the information below in your IMPO and we recommend registered mail or any other guranteed mail for the safety.Make sure and keep your receipt. It is important that you keep the receipt.

The address for IPMO should be the same one as stated below
Pay To: Borgnan Corporation **
Address : Kan-ichi Bldg.Higashi-Ikebukuro 4-14-4
Toshima-ku,Tokyo JAPAN

**PAY TO should be the compay name.
Please do not write shop name nor an INDIVIDUAL NAME in the PAY TO column**

As soon as we received your IPMO we will ship out your order immediately.

**CAUTION for the order by IPMO payment**
We DO NOT accept WESTERN UNION OR ANY OTHER
MONEY ORDER / Cheques issued by BANKS.
If you wish to pay by cheques issued by banks, we will CHARGE the bankers' handling fee, 6000-yen. (We will be charged the 6000-yen at least , sometimes double or triple handling fee by banks to exchange the cheque into our bank account.) Please see the instruction about the D/D Payment.

We WILL SEND BACK the cheques issued by banks if we receive it for the order should be paid by IPMO.

Thank you very much for your understanding.


(3)Others (Advance Payment only)

We will accept the following payment methods with addtional charge.
Please write your payment method in the comment colomun.
Thank you.

Methods of Remmitance (Please make your payment transfer directly to our bank as possible.)
 T/T (Telegraphic Transfer) to our bank Account - Additional charge : 6000-yen
M/T (Mail Transfer ) to our bank Account - Additional charge : 6000-yen

Bank Name : Bank of Tokyo-Mitsubishi UFJ,Ltd. Ikebukuro Branch
　　　　Account No. : Checking account No. 655784
　　　　Name of the account : Borgnan International Cultural Information Center**
　　　　BIC Code ( SWIFT CODE) : BOTKJPJT
　　　　We do not have IBAN data in Japan.(IBAN is in Europe only.)
**PAY TO should be the compay name.
Please do not write shop name nor an INDIVIDUAL NAME in the PAY TO column**


D/D (Demand Draft) = Money Order issued by Banks - Additional charge : 6000-yen
 * Please send us the draft (cheque/Money Order) to

Company Ｎame : Borgnan International Cultural Information Center **
 Address : Kan-ichi Bldg.Higashi-Ikebukuro 4-14-4
 　　　　　　Toshima-ku,Tokyo JAPAN ( Postal Code :170-0013)
 Telephone No. +81-(0)3-3989-1813
 Fax No.　　　　+81-(0)3-3989-1763
**PAY TO should be the compay name.
Please do not write shop name nor an INDIVIDUAL NAME in the PAY TO column**
NOTE : In case of D/D, it will take about a month to exchange/cash the draft to our account.
Please understand that we can only ship out your order upon clearance.







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Delivery
After receipt of your re-confirmation, we will prepare the shipping and complete the transaction. Unless otherwise requested we will deliver the item(s) by Express Mail Service(EMS). We highly recommend Express Mail Service because your package can be insured and can be traced by the tracking site immediately after our dispatching. Entering your tracking number and you can track the package for yourself by the website. By EMS delivery, you will receive the merchandise within FOUR DAYS, or a week or 10 days after shipment.

In case of Standard Mail both of us cannot trace after your package and it will take about 3〜4　weeks after our shipment. Also, plase understand the Standard Mail Service is not guaranteed.
Freight is shown HERE.

DELIVERY BY UPS , FEDEX and DHL

We can ship out your orders by FedEx, UPS and DHL upon your requests. However, please understand that we can only use these carriers in case you have FREIGHT COLLECT ACCOUNT No.in those express carriers.
In this case, of course, we will not charge any freights for your orders, but instead, you have to pay the freights when you received your parcels.
* The costs for merchandises should be paid in advance (before shipment).

Thank you very much for your understanding and for your cooperation.
Return and Exchange Information
Regarding Clothing Items,
We cannot accept returns if the packaging has been opened. Please be sure of sizing before ordering.

Regarding Other Itmes,
If for any reason you are not completely satisfied with our product, we will accept a return for exchange or for refund. Please notify us to that effect within 7 days after you receive your delivery. The return merchandise should be in original condition and packaging. Please mail your merchandise back to us via EMS or USPS (insured mail), postage prepaid, enclosing your packing slip. For more details, please contact us.
Import duties, taxes and other regulations vary from country to country. These are the responsibility of the recipient.

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THANK YOU VERY MUCH FOR YOUR VISITING TO BOKUNAN-DO.
ENJOY YOUR SHOPPING!!


If you are looking for something else which you cannot find out on our list, or for any information on Japanese culture, please contact us.
We will search it out, as far as we can.
E-mail : japan@shop-japan.co.jp

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